Bristol urged to shape national study

Profile image for sophia1980

By sophia1980 | Tuesday, December 17, 2013, 16:42

A Bristol-based company that manages more than 200 apartment blocks in the region, has called on the Office of Fair Trading to look into utility charges and insurance levels when it carries out a market study next year.

BNS Management Services, with its headquarters in Downend, Bristol says the proposed market study into residential property management is overdue following complaints of over-charging and poor quality service by some managing agents.

The OFT has called for guidance on what they should look at in advance of launching the review and people living in apartments in the South West or involved in managing them have been urged by BNS Management Services to come forward with priorities for the Government body.

BNS Managing Director Andrew Simmonds said: "We welcome this move by the Office of Fair Trading and hope that their findings benefit the people who live in the growing number of apartment blocks in the region.

"As members of the Association of Residential Managing Agents we have been campaigning for greater regulation of the industry for many years. There is low public confidence in block management because some people are frankly being ripped off by unscrupulous managers or are struggling to manage a block themselves with a disinterested committee of people.

"We have found that the most common cause of concern are the high levels of utility charges and insurance costs that some blocks face. These sometimes come about because there is nobody taking proper control of the charges or because someone in the process is taking a fee for doing very little.

"The OFT has said that it will investigate whether residents receive good value for money and reasonable quality of service. We believe utility bills and insurance premiums are two areas where they should shine their spotlight, as so many apartments have a raw deal."

BNS Management Services have recently streamlined its management of utility bills to negotiate economies of scale with Ecotricity and is also working with the insurance industry on ensuring that blocks are treated fairly over risks.

Around five million people live in leasehold properties across the UK. Costs can be significant for individual residents, who don't have control over their bills as they are collectively managed.

Before formally launching its study the OFT has called on interested parties, including residents themselves, to come forward with areas that they should be focusing on.

Tweet this article


max 4000 characters

Latest Stories in Clifton


Local Vouchers

  • Getting married soon?

    Beez Neez Cotton Bunting Hire

    Complimentary delivery and collection on our hire cotton bunting range.

    Terms: Offer applies within a 10 mile radius of BS1. On Orders of 30 meters plus. See the website for the pricing structure and more information.

    Contact: 0117 2449926

    Valid until: Saturday, May 03 2014

  • Spring in to Mindfulness and save £s

    Being Mindful - Mindfulness Courses

    Save £50 when you and a friend or partner book 2 places on the Spring Mindfulness Courses.

    Terms: Subject to the usual telephone interview to ensure that this is the right course and the right time to do it. The £50 can be taken off one fee, or £25 of both.

    Contact: 0117 3707149

    Valid until: Friday, April 25 2014

  • £5 off admission to Noah's Ark Zoo Farm

    Noah's Ark Zoo Farm

    Get £5 off total admission price at Noah's Ark Zoo Farm. Print voucher and bring to the Ticket Office. Open Monday- Saturday, 10.30am-5.00pm. Closed on Sunday. Not valid on Bank Holidays.

    Terms: Paper vouchers accepted only. £5 off the total transaction cost NOT per person. Cannot be combined with any other offer. Valid until 30th April 2014. Cannot be exchanged for cash. N/A Sundays. BPW.

    Contact: 01275 400498

    Valid until: Wednesday, April 30 2014


Local Jobs


Search for...

Min price is bigger than Max price
Min price is bigger than Max price
Min rent is bigger than Max rent